AI is reshaping industry worldwide at speed, and traditional sectors have picked up new momentum from it. Intellicon Solutions, an AI startup, works with several of Taiwan’s hidden champions, using an AI Agent platform to shorten the time customers spend processing orders and to lighten the manual workload. The gains in efficiency are clear.
COO Claudia Chen points out that manufacturing and traditional industry have long been squeezed by labor shortages and high training costs, and that processes with a high technical barrier are what holds back their competitiveness abroad. AI Agents digitize the expertise of experienced staff, so newcomers get up to speed faster and those staff can put their time back into innovation and strategy.
AI Agents can fill the labor gap
AI Agents do more than run repetitive tasks. They can reason and plan, which lets them handle a range of complex situations: translating documents automatically, generating technical manuals in several languages, improving production schedules. Labor and training costs come down, and cross-border collaboration gets faster with them.
NEW WIDE GROUP: work orders from 3 hours to 30 minutes
Creating a work order at NEW WIDE GROUP used to take 3 hours. With AI Agents it takes 30 minutes, at 95% translation accuracy. With the process simplified, new staff get up to speed quickly and training and labor costs have fallen sharply.
Three steps to deployment
- Build a glossary of specialist terms
- Design the prompts and refine them repeatedly
- Train and integrate the application on the AI Agent platform
AI will keep helping traditional industry upgrade, carrying it from efficiency in the process through to competitiveness in the market.